Garage Geek Privacy Policy

This Privacy Policy is current as at 30-june-2025.

1. Our Privacy Policy

[Garage Geek Limited] (“Garage Geek”, “we”, “us”, “our”) values your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you interact with us, including through our websites, stores, digital services, club membership programs, job applications, or other communications.

2. What is personal information?

Personal information is data about an identified or reasonably identifiable person. It may include your name, address, email, telephone number, date of birth, and gender.

3. What type of personal information do we collect?

We collect personal information directly from you, through interactions with our digital platforms, and from third parties. This may include:

  • Contact details (name, email, address, phone number)
  • Payment and transaction details
  • Details of interactions with our customer service or social media accounts
  • Information provided during competitions, surveys, or promotions
  • Information related to club membership or account registration
  • Employment application data (qualifications, CVs, work history)
  • Website usage data via cookies and analytics tools

4. Why do we collect and use your personal information?

We collect and use your information to:
  • Fulfil purchases and transactions
  • Register and manage accounts and memberships
  • Respond to enquiries and feedback
  • Improve our offerings and marketing efforts
  • Administer competitions, surveys, and promotional activities
  • Manage job applications and contractor engagement
  • Meet legal and regulatory obligations
  • Prevent fraud and enhance security
If you do not provide required personal information, we may not be able to provide our services, respond to enquiries, or consider your employment application.

5. How do we collect your personal information?

5.1 General Collection

We collect information during:

  • Website visits or transactions
  • Store visits
  • Customer service interactions
  • Marketing, competitions, and feedback
  • Social media engagement
  • Job or contractor applications

5.2 Cookies and Other Technologies

We use cookies to enhance your experience on our Sites, remember preferences, and deliver targeted advertising. Cookies may collect data such as your IP address, device type, browsing behaviour, and session duration. Third-party cookies (e.g., from Meta and Google) may also be used to support advertising and analytics services. You can manage cookies via your browser settings.

5.3 Social Media and Third Parties

We may access information made publicly available or shared with us via social platforms like Facebook, Instagram, LinkedIn, and YouTube.

5.4 In-Store Surveillance

Our premises may use CCTV for security and safety. Footage is only accessed when required and not shared unless legally required.

6. How do we use your personal information?

6.1 Direct Marketing

We may use your personal information to send marketing communications if you’ve opted in. These may relate to our products, services, offers, and third-party partners. You may opt out at any time via unsubscribe links or by contacting us.

6.2 Analytics and Display Advertising

We may aggregate and anonymise data for analytics purposes to identify trends and improve our offerings. We may share personal information with platforms such as Google and Meta for targeted advertising, in line with their privacy policies.

6.3 Sharing Your Personal Information

Your data may be shared with service providers assisting with:
  • Order fulfilment and logistics
  • Payment processing
  • IT, marketing, and analytics
  • Customer service and data storage
  • Recruitment and employment-related functions
We may also share information with related companies or if required by law.

6.4 Overseas Disclosure

Your information may be disclosed to service providers located in or operating from countries such as Australia, New Zealand, the United States, Singapore, the UK, and others. We will take reasonable steps to ensure overseas disclosures comply with applicable privacy laws.

7. How do we secure your personal information?

7.1 Website Security

We use SSL and other secure hosting solutions but advise caution when transmitting data online.

7.2 Payment Security

We comply with PCI DSS standards. Please avoid sharing payment details via unencrypted means like contact forms or email.

7.3 Safeguards and Retention

We protect your data through:

  • Secure systems and encrypted data storage
  • Access controls and employee training
  • Routine data backups and antivirus protection
  • Secure disposal when data is no longer needed

7.4 Storage Location and Duration

Data may be stored in secure databases locally or by trusted third-party providers. We retain personal information as long as necessary for the purpose it was collected or as required by law.

7.5 Anonymity

Where reasonable, you may interact with us anonymously. However, some services require identification.

8. How do you access and correct your personal information?

To access or update your personal information, email us at [email protected]. You may need to verify your identity. We aim to respond within 30 days.

9. Obtaining a Copy of this Privacy Policy

The current version is available on our Sites. If you need it in another format, contact us.

10. Contact Us

Email: [email protected]

Post: Privacy Officer, Garage Geek Limited, [Insert Address], New Zealand

Complaints will be acknowledged and addressed within 30 days. If unresolved, contact the Office of the Privacy Commissioner (www.privacy.org.nz).

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The most recent version will be posted on our Sites.

All prices are shown in NZD and
include GST unless stated otherwise

Garage Geek ltd
[GST no.]
[Address line 1]
[Address line 2]
100% New Zealand Owned

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Call Us: +01 123 456 7890
Mail Us: [email protected]

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